Key collection

The key handover for apartments 1 and 2 will take place in Waldstr. No.33 in Zinnowitz through Ms Albrecht.

For apartment 3, the handover will take place at the Villa Morgentau.
You will only receive the key if you have paid the full price prior.

When collecting the keys, the visitor’s tax for all holiday guests who are liable to pay the visitor’s tax must also be paid.

Spa tax

The spa tax for every guest, from the 6th birthday, amounts to 2,70 EUR per day from April to October and 2,00 EUR per day from November to March.


Possible complaints should be communicated immediately by either contacting (+49) 0171 7491443 or our local contact person. Please do not let mistakes or defects ruin your holiday. We will take care of any issues as quickly as possible.