Key collection
The key handover for apartments 1 and 2 will take place in Waldstr. No.33 in Zinnowitz through Ms Albrecht.
For apartment 3, the handover will take place at the Villa Morgentau.
You will only receive the key if you have paid the full price prior.
When collecting the keys, the visitor’s tax for all holiday guests who are liable to pay the visitor’s tax must also be paid.
Spa tax
The spa tax for every guest over the age of 6 is € 2.20 per day from 1 January to 31 March, € 3.65 per day from 1 April to 31 October and € 3.25 per day from 1 November to 31 December.
Complaints
Possible complaints should be communicated immediately by either contacting (+49) 0171 – 7491443 or our local contact person. Please do not let mistakes or defects ruin your holiday. We will take care of any issues as quickly as possible.